QA Screener, Shop Production, Installer ///a FRANCHISE///, not the HQ in L-A, CA. - QA Screener, Shop Production, Installer Closet Factory Employee Review

2.0
Sep 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Challenging fabrication problems. Work in shop and in customer homes. Despite the Cons (below), it is fun to correct a design, create/cut the material and finally install it in someone's home.

Cons

Most challenges and problems are self generated/in-house. Employee's standards are higher than the proprietor's. Felt like management was always trying to sneak something past us so we had to be hyper vigilant to keep us out of trouble. Low contract integrity with customers. Rampant discounts to massage poor material management and poor scheduling (reduced margins and poor cash flow). No capital improvement. Poorly maintained work space (-$). A zero growth company.

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Closet Factory Response
3y
I am struggling to picture what franchise location you are referring to. You've worked for them since 2012 so you must like working there. You may email me and confidentially share the location and the issues you observe so that we can assist the owner if they are in need. My email is paris.bernhardt@closetfactory.com Thanks, Paris

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5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Make your schedule Good Management team

Cons

Commission only/ no base pay Don’t get paid for job services

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

If they like you, you'll get quality leads

Cons

Sink or swim mentality of sales, commission only, favoritism for certain designers

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