Don’t work here - Designer Closet Factory Employee Review

2.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

They have a very Flexible schedule

Cons

Not near enough appointments to make a decent living…I was getting only 4-5 appointments a month. The training sucks…. There’s sales training but hardly any software training or support. Catherine is the trainer and she knows a lot for but the training is mostly focused on how to sell and not on the KCD software program that you need to use to design. Management also sucks…they are constantly hiring and rehiring managers and none of them are really great…it’s very clicky so if they like you, you may get more help or appts but if they don’t like you, you’re in trouble and won’t be able to support yourself. Most employees have another job. They don’t do enough advertising and none of The systems are integrated…there’s a separate email, Design software (KCD- which is not great), another CRM system etc. The installation team always makes mistakes and are really hard to get answers from and take forever to get resolved which makes clients very upset. You have to spend a lot of Time after your project gets installed and you don’t get paid until things are resolved.

Explore other reviews about Closet Factory

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Make your schedule Good Management team

Cons

Commission only/ no base pay Don’t get paid for job services

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

If they like you, you'll get quality leads

Cons

Sink or swim mentality of sales, commission only, favoritism for certain designers

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