Sales organization in disarray - Account Executive Cloudflare Employee Review

2.0
Jan 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Great product line that addresses a wide variety of network security use cases.

Cons

Many components of the platform do not perform as well as competitors and its priced higher than comparable solutions. Also many of the important facets of the product can be purchased monthly for cheap, or completely free. This makes is much harder to sell Enterprise plans to a large portion of mid-market customers. The sales organization segmented nearly 3 times in a one year span. The ripple effect of these changes caused disruption in sales cycles and pipeline generation for the AE and BDR organization. Sales leadership pulled back on tech resources, tools, and updated marketing collateral which reflects the company’s overall attitude towards enabling and coaching ICs. There’s not much of a focus on proper enablement on products - too many fires to put out and all suggestions fall on deaf ears.

Explore other reviews about Cloudflare

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good culture and strong talent

Cons

Expectation to manage up and extremely fast paced environment

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong platform - Mostly friendly and smart people - Good salary, but substandard benefits

Cons

- Strong culture of favoritism: if you’re not an OG or coming in from Palo Alto, you’ll face an uphill battle in sales. - Sales culture is terribly toxic, political, and cliquey, especially with the Palo Alto Networks invasion. - Ridiculous internal processes and poorly designed tools (still use more spreadsheets than tools, quotes can take weeks and I’m not kidding) - Zero sales tools (No Outreach, Gong, good luck even getting Zoom Info) - Substandard BDR team with 12:1 ratios of BDR to AE. Got zero set meetings in over 1 year with our team’s BDR.

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