Where to start....
- Management are dictator-like and unskilled. In their defence, they are as scared of losing their jobs as their counterparts. Spineless invertebrates with no ability to defend their extremely high-skilled and hard-working staff or themselves. There are managers who have some good skills and as a management team they can probably form one good manager minus a spine when combined.
- The highest staff turn-over I have ever witnessed. The lack of investigation into why this is; no exit interviews conducted by their pitiful HR department and no measures taken to reduce or even address this.
- The senior management team have an excessive degree of arrogance and ignorance: believing that their staff won't leave due to salary or that their staff are easily replaceable; believing that their clients like them remotely and will tolerate the bombardment of calls; believing that their ridiculous branding script is making them look good to clients; believing that their employees actually want to work for them and believing that their American operation can be emulated throughout the world with no adaptions across different countries. There is nobody who works here who is HAPPY to work here; they either do it whilst looking elsewhere or because it suits their work/life balance.
- The work is mundane; the goal posts are constantly changed; unachievable targets; performance management if you don't achieve the targets; investigations and disciplinaries if you do achieve the targets; the staff morale is so low that multiple people cry at work each and every day.
- The place is categorically the worst place I have ever worked. The salary is not sufficient compensation for the personality transplant you require when you join this company. You lose a sense of self each and every day that you work there, you will slowly forget how to tell jokes, laugh, smile, have positive thoughts and enjoy life but you can always use your tears to season your free tea and coffee I guess....
