On board the Titanic, waiting for a Lifeboat - Research Assistant CoStar Group Employee Review

1.0
Jun 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Just like the infamous White Star Line, there's a feeling of luxury, the job has at first glance, a high wage. The job is 9-5 Monday to Friday, in an accessible city centre location. The hours are extremely attractive.

Cons

The arrogance that this company is unsinkable is driving it to its own destruction, full speed ahead. No notice is taken of staff who are thrown over board at a whim and are drowning in frankly, ridiculous and pointless targets. The management are blind 'Yes' men, ignorant of the on going issues that the company is about to go down by the nose. Just like a sinking ship there is utter chaos; constant frantic change and no leadership. Staff are miserable, treated like third class passengers, completely worthless without any value placed on them or their suggestions. Clients are being harassed, as staff are told to phone them, threaten them, use sale tactics and hit call targets despite continuous complaints. A frustrating and demoralizing set of working conditions. If the opportunity comes to abandon ship staff are off as quick as possible with staff leaving sometimes 2 a week. If a lifeboat comes in the form of a new job, I like any other employee, will be onboard before the company swallows me and my morale like the bitter cold North Atlantic.

Explore other reviews about CoStar Group

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is quite good

Cons

There isn't a ton of flexibility, but you get a lot of PTO that makes up for it

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company makes a strong first impression during the interview and training process. Unfortunately, my experience after onboarding was very different. Decision-making is highly centralized, leaving employees with very little autonomy. The company emphasizes ethics and integrity, but my experience did not consistently reflect those values. Favoritism also appeared to play a significant role in how employees were treated and how decisions were made. HR presents itself as a resource for employees, but concerns often end with, “It will be up to your manager.” That can be frustrating when the issue involves your manager or requires an impartial review. CoStar has developed a reputation for these issues, and from what I experienced, it wasn’t always this way. A few years ago, the company at least appeared to prioritize its employees. Today, that commitment feels diminished. The return-to-office expectations can also be unreasonable. During severe weather, employees are still expected to report to the office even when many other companies in the area allow employees to work remotely for safety. Finally, performance expectations and metrics are frequently changed, making goals increasingly difficult to achieve. Combined with inconsistent communication from leadership, it creates an environment where employees often feel unsupported and uncertain about expectations.

Cons

Good Health Benefits for families and singles Decent pay

See reviews by: Helpful|Rating|Date|All