Can I have my soul back? - Research Associate CoStar Group Employee Review

1.0
Feb 23, 2018
Recommend
CEO approval
Business Outlook

Pros

The salary and the hours are terrific for an entry level position and some of the people that work there are absolute gold. They are incredibly undervalued despite their knowledge and first class effort. The work life balance is unbeaten as you are 9-5 and there is no overtime. Salary, hours and work/life balance are fantastic.

Cons

There are many people who will have nothing good to say about working at Costar. That is not me. There were some positives. Unfortunately, the technical side of the job and the people in charge are not two of them. Senior management utterly detest the people that work for them. That may sound drastic but that is the way everyone in there feels. Do not, under any circumstances give feedback to those in senior management, your opinion does not matter to them. And if you dare to question anything about how the company is run, then you are met with fire and fury. And if you have the audacity to come up with your own idea, then you will be managed out the door. Senior management often came to the office and gave guest lectures to the staff on what was expected. Managers from America would come over, walk around looking down their noses at people and then leave. The disdain they held for certain people never ceased to amaze myself. High quality management is not in abundance at Costar. To be a manager in Costar you must have first class skills in sending emails, compiling spreadsheets and talking to your staff as if they are dirt. Being flexible with the truth is also a huge positive. Working for Costar was akin to mental molestation. Everyday you worked in that office, a small part of your soul disappeared. All they cared about was how quickly you could get to your desk and how many calls you could make. When 5 o clock arrived the mass exodus for the door was a sight to behold. The only thing lower than managements opinion of staff is the morale of the office. If it reached rock bottom then it will have signifcantly improved. There is no energy. No life. No soul. It's like a graveyard for the living. The actual job itself on a day to day basis is repetitive, boring and soul destroying. You can feel your IQ dropping after every call. If you want your enthusiasm, ambition and love of life stolen from you, then this could be a career step for you.

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CoStar Group Response
8y
Thank you for your time spent with CoStar in Glasgow. Our management teammates are deeply engaged with their teams. We’re constantly gathering feedback from all researchers. Our metrics and procedures are the result of years of refinement and testing, across the US and UK and drive data consistency and cohesion. This enables us to deliver a unified platform to our clients. Calling is a crucial part of the role, which has proven time and again to be one of the most effective ways to gather data for our products. Creating a strong culture at CoStar is key and with our workshops, all hands meetings, happy hours and guest speakers we are promoting transparency and teamwork. We want every CoStar employee to be engaged with their role. Thank you for your feedback and good luck in your future roles.

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5.0
Jul 9, 2026
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Pros

Work-life balance is quite good

Cons

There isn't a ton of flexibility, but you get a lot of PTO that makes up for it

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company makes a strong first impression during the interview and training process. Unfortunately, my experience after onboarding was very different. Decision-making is highly centralized, leaving employees with very little autonomy. The company emphasizes ethics and integrity, but my experience did not consistently reflect those values. Favoritism also appeared to play a significant role in how employees were treated and how decisions were made. HR presents itself as a resource for employees, but concerns often end with, “It will be up to your manager.” That can be frustrating when the issue involves your manager or requires an impartial review. CoStar has developed a reputation for these issues, and from what I experienced, it wasn’t always this way. A few years ago, the company at least appeared to prioritize its employees. Today, that commitment feels diminished. The return-to-office expectations can also be unreasonable. During severe weather, employees are still expected to report to the office even when many other companies in the area allow employees to work remotely for safety. Finally, performance expectations and metrics are frequently changed, making goals increasingly difficult to achieve. Combined with inconsistent communication from leadership, it creates an environment where employees often feel unsupported and uncertain about expectations.

Cons

Good Health Benefits for families and singles Decent pay

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