High turnover in the London research department - Research Associate CoStar Group Employee Review

1.0
May 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Summarised: the pay (£40k), hours (9-5) and the researchers are all good fun.

Cons

Hindsight is a great thing and I wish I hadn't ignored some of the reviews on glassdoor before accepting the job because of how accurate they are. The targets set are unrealistic with around 60% of researchers unable to hit the target and many people on some sort of warning or not passing their probation (making it easier for them to sack you). We've had a lot of people leave either out of choice or have been fired over the past month and the atmosphere in the department is dying. There is a lack of development and progression within the role, titles such as a research associate 2 and senior researcher associate meaning little if anything in the industry. My advice would be to anyone joining, be aware of what you are getting yourself into if you are joining solely for the pay - you don't get paid £40k without some catch! But also be prepared to find a new job once the honeymoon period is over.

Explore other reviews about CoStar Group

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is quite good

Cons

There isn't a ton of flexibility, but you get a lot of PTO that makes up for it

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company makes a strong first impression during the interview and training process. Unfortunately, my experience after onboarding was very different. Decision-making is highly centralized, leaving employees with very little autonomy. The company emphasizes ethics and integrity, but my experience did not consistently reflect those values. Favoritism also appeared to play a significant role in how employees were treated and how decisions were made. HR presents itself as a resource for employees, but concerns often end with, “It will be up to your manager.” That can be frustrating when the issue involves your manager or requires an impartial review. CoStar has developed a reputation for these issues, and from what I experienced, it wasn’t always this way. A few years ago, the company at least appeared to prioritize its employees. Today, that commitment feels diminished. The return-to-office expectations can also be unreasonable. During severe weather, employees are still expected to report to the office even when many other companies in the area allow employees to work remotely for safety. Finally, performance expectations and metrics are frequently changed, making goals increasingly difficult to achieve. Combined with inconsistent communication from leadership, it creates an environment where employees often feel unsupported and uncertain about expectations.

Cons

Good Health Benefits for families and singles Decent pay

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