Real Data, Fake News - Research Associate CoStar Group Employee Review

1.0
Jul 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits, quality data that assists clients

Cons

You must brand a certain amount of times on the phone, making it very telemarket-ish. If your call does not last 90 seconds then it does not apply to your metrics and you are asked to call your client again, even if the conversation was constructive. Heavy emphasis is placed on the 90 second duration phone call. Do you want to sacrifice your rapport with a client that you are required to speak to monthly or risk being further micromanaged because you didn’t hit the company’s metrics? Lastly, management has instructed employees to give 5 star ratings on GlassDoor because their rating was low. That should tell you all you need to know about this company.

Explore other reviews about CoStar Group

5.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great experience in a high-level, fast-paced data company. You have to put in the work to learn the job immediately. Prove your skills and learn by doing. Fun companywide events and great campus.

Cons

Some positions require extra work to meet weekly goals.

1
1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

401k, medical benefits snacks decent base salary

Cons

Working at CoStar Group was one of the most emotionally exhausting sales environments I’ve experienced. The culture on my team was extremely male-dominated, hyper-competitive, and very much “sink or swim.” Collaboration was talked about constantly by management, but in reality the environment rewarded internal competition, territorial behavior, favoritism, and politics over actual teamwork. As one of the few women on the sales team, I often felt isolated and unsupported. Instead of mentorship or coaching, the expectation was basically: “figure it out yourself.” New hires were thrown into difficult situations with inconsistent training and unrealistic expectations, while certain reps appeared to receive stronger books of business, better territories, or more support than others. It created resentment and a toxic atmosphere where coworkers often felt more like competitors waiting for you to fail than teammates. The turnover was incredibly high, which should have been a red flag. Management pushed aggressive quotas and nonstop pressure while failing to address morale, burnout, or fairness concerns. There was also an unhealthy obsession with leaderboard culture and internal politics that made the workplace feel stressful every single day. What disappointed me most was that I genuinely believed in the product and enjoyed helping clients. Many customers loved working with me, and I built strong relationships. But internally, the environment became mentally draining. The constant competitiveness, lack of support, and toxic culture eventually outweighed the positives of the role.

5
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