ASK ABOUT REVERSALS - Sales CoStar Group Employee Review

1.0
Jan 31, 2020
Recommend
CEO approval
Business Outlook

Pros

There are no pros at all, stay away

Cons

Ask about reversals while interviewing. As a sales rep you will take over a book of business/territory. If a client in your book cancels (that you didn't sign up) your net sales number for that month will be negatively impacted. The company has been jacking up the prices over the last 15+ years on their customers and generally have awful relationships with their customers. Management is extremely unhelpful, negative, and only care about the bottom line revenue. It's probably the most toxic, negative, and least collaborative corporate environment I've ever been a part of. Strong recommendation to stay away.

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CoStar Group Response
6y
Thank you for the 2 years you spent with us at CoStar Group. We regret that your personal experience was not representative of the very high employee engagement scores our Sales team and company receive each year. We listen to feedback from our team, and in response to that feedback, we announced some very important, very positive changes at our annual sales conference in January 2020 that address issues surrounding cancellations and how they impact all reps. As you are aware, our commitment to our clients is a massive priority at CoStar Group, and our Net Promoter Score from both CoStar and Apartments.com clients is above 9. We are always looking to improve, and your feedback is much appreciated. We wish you all the success in your next career move.

Explore other reviews about CoStar Group

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is quite good

Cons

There isn't a ton of flexibility, but you get a lot of PTO that makes up for it

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company makes a strong first impression during the interview and training process. Unfortunately, my experience after onboarding was very different. Decision-making is highly centralized, leaving employees with very little autonomy. The company emphasizes ethics and integrity, but my experience did not consistently reflect those values. Favoritism also appeared to play a significant role in how employees were treated and how decisions were made. HR presents itself as a resource for employees, but concerns often end with, “It will be up to your manager.” That can be frustrating when the issue involves your manager or requires an impartial review. CoStar has developed a reputation for these issues, and from what I experienced, it wasn’t always this way. A few years ago, the company at least appeared to prioritize its employees. Today, that commitment feels diminished. The return-to-office expectations can also be unreasonable. During severe weather, employees are still expected to report to the office even when many other companies in the area allow employees to work remotely for safety. Finally, performance expectations and metrics are frequently changed, making goals increasingly difficult to achieve. Combined with inconsistent communication from leadership, it creates an environment where employees often feel unsupported and uncertain about expectations.

Cons

Good Health Benefits for families and singles Decent pay

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