Low pay for the amount of work, decent benefits, absurd expectations - Research Photographer CoStar Group Employee Review

2.0
Nov 27, 2013
Recommend
CEO approval
Business Outlook

Pros

You can set your own schedule to some extent, you're outdoors all day, decent benefits, no one is looking over your shoulder.

Cons

Things got progressively worse the longer I stayed... very high turnover rate, micro managing, unreasonable expectations, managers who have not done your job, but expect you to do your work on their terms, even when it makes no sense. I was frustrated every day. You are expected to photograph and record statistics on a certain amount of buildings each day, which was more than doable when all buildings in the county needed to be done. But as time went on, it turned to only recording buildings for sale or for lease, (but only those that were not yet in the system). There were days when I spent all day in the field and found 5 or less. That is well below what is expected, but it wasn't my fault... there just were not that many new leads... This also directly affects your income!!! I am a hard worker and when I started, I was getting 40+ building done each day. 15 was the minimum required at the time; each extra building earned you more income. Now imagine how much less I was earning for months at a time only doing the minimum or less, because the leads just weren't there. I complained about this quite often, and my manager said if I wasn't being so negative, I would find those leads... what?! Another time he said that everyone was in the same boat, and that I just had to just do what was asked of me. Don't rock the boat - otherwise it's your fault. I was unhappy too, that I was alone at work all day, every day. I called and checked in with my manager (located on opposite side of the country) in the morning and at the end of the day. Management at the time was trying to get people in the field more involved in the company so we wouldn't feel like such outsiders... so they required us to listen in on 1 hr + long conference calls while sitting in our vehicle, wherever we happened to be at the time. That also meant we were not supposed to do any work for that time, but we were to listen to the call. That of course also meant that we lost an hour+ of production time, which cut into our potential earnings! The conference calls were for the most part irrelevant to those working in the field. They actually asked us in the field to come up with ideas for the conference calls so that it would be of more value for us. How about not requiring us to listen to the calls? I notice nothing has changed when I look at current reviews... I'm just repeating or backing up what many others have already stated... I noticed how some current research photographers complain about having to clean up the mess of those who did the work before them. I wonder if they need to clean up my work? Requirements and parameters were constantly changing. At one time they required you to drive up and down every single street in a square mile grid regardless if it was commercial or residential. That is a lot of wasted time driving in neighborhoods that you knew had nothing commercial. I complained, and again, I was being negative and that was the reason why I didn't magically find commercial properties in these areas. A month or so later, they scrapped that idea and we didn't have to drive through residential anymore... I guess they finally realized it didn't make sense. You are salaried, so only allowed to work 8 hours per day which includes your drive time to and from your given territory. For me this was 3 hours roundtrip or more at times, so my day of actually working was often reduced to 5 hours or less to get my minimum number of buildings. I "illegally" worked overtime without pay and without letting Costar know, because this was really affecting my income! I was getting pathetic numbers even with that overtime. I remember a day where I worked 4 hours overtime (happened more as the norm than the exception) and even with those extra hours only found 4 leads. Drove around all day and found 4 new leads, and then management asks why I did so poorly... Well, it can't be because there are no new leads... Very Frustrating! Taking this job was a poor decision on my part and I lost several years of my life to it... Looking back, I wish I would have passed on it.

Explore other reviews about CoStar Group

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is quite good

Cons

There isn't a ton of flexibility, but you get a lot of PTO that makes up for it

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company makes a strong first impression during the interview and training process. Unfortunately, my experience after onboarding was very different. Decision-making is highly centralized, leaving employees with very little autonomy. The company emphasizes ethics and integrity, but my experience did not consistently reflect those values. Favoritism also appeared to play a significant role in how employees were treated and how decisions were made. HR presents itself as a resource for employees, but concerns often end with, “It will be up to your manager.” That can be frustrating when the issue involves your manager or requires an impartial review. CoStar has developed a reputation for these issues, and from what I experienced, it wasn’t always this way. A few years ago, the company at least appeared to prioritize its employees. Today, that commitment feels diminished. The return-to-office expectations can also be unreasonable. During severe weather, employees are still expected to report to the office even when many other companies in the area allow employees to work remotely for safety. Finally, performance expectations and metrics are frequently changed, making goals increasingly difficult to achieve. Combined with inconsistent communication from leadership, it creates an environment where employees often feel unsupported and uncertain about expectations.

Cons

Good Health Benefits for families and singles Decent pay

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