Avoid at all Costs - Sales Associate CoStar Group Employee Review

2.0
Feb 4, 2021
Recommend
CEO approval
Business Outlook

Pros

The most powerful data tool on the market. Also, if you're a fan of having meetings for the sake of meetings, this is your place to be.

Cons

-CEO's idea of motivation is to hold a 3.5 hour meeting and play sales rep's recorded calls and proceed to shred them in front of the entire sales organization. -The worst micromanaging environment I have ever experienced by a long shot. -Admin work (contracts, trainings etc) is expected to be done outside of the "normal" working hours. -Must hit daily activity metrics, regardless of sales made or deals in progress. - If daily activity metrics are not hit, expect an email blast to the sales region with your name highlighted, indicating that you didn't meet expectations for the day, regardless of your performance the day before. AKA you can make 100 calls one day, and then be publicly shamed for not hitting it the next day. - Reps are constantly thrown under the bus from management. The 3.5 hour call blasting the "bad" sales calls, the reps were taking the strategy we were trained to do by leadership and the sales trainers. This somehow resulted in the reps being blamed, not leaders. I could continue on for the next several pages.

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CoStar Group Response
5y
We appreciate the time taken to leave us a review on your experience at CoStar Group. While we’re happy to see you note the power of our products and our position as the leading provider of commercial real estate information, analytics and online marketplaces, we’re disappointed to read the rest of your review. What you describe does not reflect our goal for employees to be positively engaged with and enthusiastic about their role and the overall company. The purpose of the Monday sales meetings is to convey important information to the sales organization and to set expectations and goals for the week, while also celebrating achievements and sales successes. These meetings sometimes also provide critical training or coaching for the benefit of the entire sales organization, which can include reviewing sales techniques used on calls and highlighting the pros and cons of certain strategies. Our CEO is uniquely positioned to offer sales strategy and coaching, having founded the company and cultivated a number of relationships on which the foundation of our company is built. What this review failed to mention was the overwhelming success and enthusiasm felt by other sales associates after implementing the new strategies outlined in the aforementioned Monday meeting. We encourage you to have a conversation with your manager about metrics and identifying ways to make those metrics more achievable for yourself. If there is more you would like to share about your experience at CoStar Group, please reach out to HRdepartment@costar.com.

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1.0
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401k, medical benefits snacks decent base salary

Cons

Working at CoStar Group was one of the most emotionally exhausting sales environments I’ve experienced. The culture on my team was extremely male-dominated, hyper-competitive, and very much “sink or swim.” Collaboration was talked about constantly by management, but in reality the environment rewarded internal competition, territorial behavior, favoritism, and politics over actual teamwork. As one of the few women on the sales team, I often felt isolated and unsupported. Instead of mentorship or coaching, the expectation was basically: “figure it out yourself.” New hires were thrown into difficult situations with inconsistent training and unrealistic expectations, while certain reps appeared to receive stronger books of business, better territories, or more support than others. It created resentment and a toxic atmosphere where coworkers often felt more like competitors waiting for you to fail than teammates. The turnover was incredibly high, which should have been a red flag. Management pushed aggressive quotas and nonstop pressure while failing to address morale, burnout, or fairness concerns. There was also an unhealthy obsession with leaderboard culture and internal politics that made the workplace feel stressful every single day. What disappointed me most was that I genuinely believed in the product and enjoyed helping clients. Many customers loved working with me, and I built strong relationships. But internally, the environment became mentally draining. The constant competitiveness, lack of support, and toxic culture eventually outweighed the positives of the role.

5
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