Terrible place to work - Client Relationship Consultant CoStar Group Employee Review

1.0
Feb 10, 2022
Recommend
CEO approval
Business Outlook

Pros

They over pay you so you stay, making it difficult for you to leave. It's like this because of the high turnover rate, not just in the department of research but the company as a whole.

Cons

Everything. What they don't market on the job posting is that it's an outbound call center. For calls to count towards your daily total and metrics you have to be on the phone with brokers/ agents for 90 seconds. If you collect all the required info you need under then, it doesn't count. If you leave a 90 second voicemail to someone that will never answer, it will count. Metrics are raised to such a high standard where it's almost impossible to achieve promotion. CoStar is NOT respected in the CRE industry, no one wants to talk to anyone from here. The product is garbage in the lease and sales comp information you collect. Out of maybe 100 lease comp info collected you'll get 1 full comp. Therefore the product reflects roughly 1-5% of the market. You have to call on sales comps in confirming price, size and date of deals based on the public record to verify if it's correct and verify the accuracy of listing information of listings on realtor. Everything is pointless, you're basically a web scraper trying to confirm information already known. If there was any advice I wish I knew prior to taking the job and it's this company is not run professionally, and you'll regret joining a month after you start. If you're considering any role at this company, don't and apply anywhere else and it won't be as bad as it was there. Lastly, it's micro-managment galore if I haven't convinced you already to stay away.

Explore other reviews about CoStar Group

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is quite good

Cons

There isn't a ton of flexibility, but you get a lot of PTO that makes up for it

1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company makes a strong first impression during the interview and training process. Unfortunately, my experience after onboarding was very different. Decision-making is highly centralized, leaving employees with very little autonomy. The company emphasizes ethics and integrity, but my experience did not consistently reflect those values. Favoritism also appeared to play a significant role in how employees were treated and how decisions were made. HR presents itself as a resource for employees, but concerns often end with, “It will be up to your manager.” That can be frustrating when the issue involves your manager or requires an impartial review. CoStar has developed a reputation for these issues, and from what I experienced, it wasn’t always this way. A few years ago, the company at least appeared to prioritize its employees. Today, that commitment feels diminished. The return-to-office expectations can also be unreasonable. During severe weather, employees are still expected to report to the office even when many other companies in the area allow employees to work remotely for safety. Finally, performance expectations and metrics are frequently changed, making goals increasingly difficult to achieve. Combined with inconsistent communication from leadership, it creates an environment where employees often feel unsupported and uncertain about expectations.

Cons

Good Health Benefits for families and singles Decent pay

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