If you enjoy panic and insanity, you will love working at Coach Factory stores. - Sales Associate/Cashier Coach Employee Review

3.0
Jul 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Good pay for a starting seasonal position ($9.50 per hour) Company offers great insurance for employees working 25 hours or more per week Occasional increase in employee discount at full-retail stores Women's factory stores generally have plenty of hours to offer associates Working in a lovely store full of beautiful handbags can be fun Great friendships with coworkers forged in the crucible of abusive customer interactions

Cons

The customers are truly the most entitled, obnoxious, and psychotic people in the world The holidays are a nightmare Management is disorganized and doesn't communicate Attempting to organize an accessories cart after closing on a Saturday will make you cry Discount is only 65% off MSRP at factory stores (customer price is often better)

Explore other reviews about Coach

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun environment to work at and the perks were good too.

Cons

Cut hours when slow season

4.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly and collaborative work enviroment. Clientele at the Fashion Valley location were pleasant.

Cons

Always a lot of traffic there during the holidays

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