Back office is not helpful in helping branches with members. Respond time can sometimes be weeks for them to get back to you. Average is a couple of days. You have to pay to wear jeans or a Halloween Costume just for an example. Did a potluck and managers could only spend $5 an employee. Seems like they want more money from their employees than they are willing to give. Underwriting makes bank off scamming members of GAP and MBP. They get incentives of thousands extra a month, needs to be overseen better by upper management.