Pros
The people on the ground floor here are genuinely some of the most supportive, hard working, and kind coworkers I’ve had. The team members doing the dirty work day-in-day-out truly care about the work they do for clients and want to deliver great results.
Cons
This used to be a great place to work. Team camaraderie, opportunities for growth, a fun environment - until a new CEO was brought on a few years ago and layoffs started to occur at least once per year. It became a culture of fear, even for longstanding employees who knew the business inside and out and worked extremely hard. The entire ELT team is essentially all former co-workers from leadership’s previous company. Friends hiring friends, where accountability and transparency is non-existent. My team had gone to leadership many times with ideas for client retention, processes, and general feedback. Each time, leadership “listens” and you never hear back or get a follow up. Lots of “ideas” thrown around by leadership with no actions.