Pros
Many opportunities to create new systems and processes for the company. Great employees and staff at the Edmonds location who treat local staff with respect and love. Day-to-day work as a senior living representative is rewarding and impactful.
Cons
Management outside the community were careless, unorganized, and thoughtless with their leadership. As a community relations director, you are asked to do about 5 jobs in one with no support and are ultimately held accountable to filling the building, admissions (and creating all the processes for admissions), lead management, all tours, networking, community outreach, doctor/medical visits, hospital evaluations, social media management, interior design and marketing, sales strategy, and community relations with other like senior living professionals. The time commitment changed weekly from M-F to Tue-Saturday to on call most days of the week. Almost no resources were given to support my role and I was told they were in a "start-up" mentality so do whatever I could to fill the building. While I aggressively brought in families and increased occupancy from 63% to 84% in 3 months, I was pulled around by 3 different leaders with 3 different priorities which ultimately increased how many hours I worked and increased my responsibilities to the point where I had no work/life balance and needed to step away from the job.