Pros
Remote working environment. Equipment is provided.
Cons
Constant zoom monitoring. Unrealistic metrics with constantly changing policies and procedures. Too many places where you have to review files and documents for updated policies and procedures. This should be streamlined. Do not consider complexity of case reviewed in metrics. Constantly change skill sets on you. Little training provided. Do not inform you of what your metrics or scorecards are/are based off of until you have a meeting with them 1:1. Multiple different staff auditing your reviews so it is feasible for there to be inconsistency. Daily requests for clinical staff to volunteer to use their PTO due to low volume of work. Constantly pulling you in different directions with little to no notice.