Leverage and Leave - Intake Specialist Cohere Health Employee Review

2.0
Mar 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote We work with a lot of technical products(sales force(CRM), Atlassian products, ( JIRA, Confluence), Okta, and Slack which allows us to pivot into more lucrative opportunities in tech

Cons

Unfortunately as Intake Specialists you’re the lowest ranked piece on the board, so expect to be played like a pawn and continuously sacrificed for business needs. You will be expected to take on extra responsibility for no additional pay. You will be consistently micromanaged, but a lot of times it comes as imperatives from upper management so they have to crack down the whip because they are also being cracked down on. Heavily optic focused vs being truly committed to diverse initiatives and DEI. Each major month or holiday a nice post goes out spotlighting Cohere’s “diverse” community to virtue signal an inclusive environment but in all honesty it’s not a priority as it is billed to be during the interview or is portrayed on social media but is actually a scrambled after thought. Very little work is down on the day to day. Most of the company’s minority workers are concentrated at the very bottom of the corporate structure.

Explore other reviews about Cohere Health

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great company to work for - They are among the first ones who integrated AI in healthcare

Cons

- No cons worth mentioning

1
1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote position, effective AI tools

Cons

Aggressive productivity standards enacted after being employed for a short time: 2 months. Low pay compared to similar work at other legacy insurance companies. You are told when training that as long as you follow the Work Instructions and ensure doing the prior authorizations correctly- you will be fine. But Work Instructions are NOT updated, then it is challenging to find the answer. Slack is used for searching and asking questions, or visiting one of the multiple Zoom rooms. You are on camera for entire shift in a Zoom room. It seemed to me leadership does not care about precision and doing the job thouroughly but more so doing as many cases as possible- yet you are audited to do cases a certain way and that certain way differs from one Subject Matter Expert (SME) to another. The nurses are teaching the AI chatbot how to get smarter and take over doing the simpler cases, But the chatbot assists the nurses as well all while the nurses are teaching the chatbot.

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