GREATNESS - Intake Specialist Cohere Health Employee Review

5.0
Aug 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Working with Cohere Health has been amazing! One of the pros of this job would be that the company actually cares about their employees like no other! They actually listen to you and try to accommodate in any way they can. Another pro is that the company periodically sends out gifts that show their appreciation to their employees. The company also gives out PTO every pay period which is AMAZING! This is the greatest company that I have ever worked for, they are for you and not against you! They want to help you succeed and there is also opportunity to grow within the company.

Cons

I honestly have no cons regarding the company.

Explore other reviews about Cohere Health

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great company to work for - They are among the first ones who integrated AI in healthcare

Cons

- No cons worth mentioning

1
1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote position, effective AI tools

Cons

Aggressive productivity standards enacted after being employed for a short time: 2 months. Low pay compared to similar work at other legacy insurance companies. You are told when training that as long as you follow the Work Instructions and ensure doing the prior authorizations correctly- you will be fine. But Work Instructions are NOT updated, then it is challenging to find the answer. Slack is used for searching and asking questions, or visiting one of the multiple Zoom rooms. You are on camera for entire shift in a Zoom room. It seemed to me leadership does not care about precision and doing the job thouroughly but more so doing as many cases as possible- yet you are audited to do cases a certain way and that certain way differs from one Subject Matter Expert (SME) to another. The nurses are teaching the AI chatbot how to get smarter and take over doing the simpler cases, But the chatbot assists the nurses as well all while the nurses are teaching the chatbot.

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