Pros
• Great workl/ife balance • Thoughtful and engaging managers • Decent pay • Yearly bonuses and raises Collette has been very flexible and nice with me. Allowed me to switch part-time and full-time when needed. The pay is pretty decent compared to my previous jobs. The company as a whole is very well run and there is always someone there to help you whenever you feel lost. There's a genuine sense of comradery and guidance.
Cons
• Outdated tools and utiliity • Lack of communication between departments There is a heavy learning curve when it comes to using the proprietary company tools for reservations and phone calls. There are clunky and technical issues affecting the efficiency of the systems used. Most of training has to do with learning ways to work around these clunky issues. If these systems were updated, and automated , it would make everyone's job a lot easier. There is also a lack of communication between departments at times. leading to delays to resolve issues on certain reservations.