Terrible - Anonymous employee Colony Brands Employee Review

2.0
Mar 27, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounts even if you're on reduced non peak hours or voluntary layoff

Cons

Absolutely no support for home agents. Get blamed for absolutely everything. I still have no idea who my team lead is after six months. Communication sucks. Unrealistic sales goals for non peak season. They say advancement opportunities are here, but I think it's only if you work in he actually call center THEN transition to remote. Otherwise, I guarantee it's played by favorites. My first work from home job and it is NOT a good experience. I managed to get a second remote job that's fantastic and supportive.

Explore other reviews about Colony Brands

5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly and welcoming, fun events often, great work life balance.

Cons

Communication could be better overall.

1.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Time off benefits are nice

Cons

Very poor management, very cliquey and two faced. Promotions based on who you know rather than what you know

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