What they don't tell you - Customer Service Representative Colony Brands Employee Review

2.0
Dec 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy work. I worked with them last year.

Cons

Policy has changed if you don't finish the orientation on day one you are automatically terminated. They don't tell you that though. I had some system issues and once I got them resolved and move on with finishing the orientation they said it was over and the job was over. Please know if you have any system issues during orientation you're not going to get the job.

Explore other reviews about Colony Brands

5.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly and welcoming, fun events often, great work life balance.

Cons

Communication could be better overall.

1.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Time off benefits are nice

Cons

Very poor management, very cliquey and two faced. Promotions based on who you know rather than what you know

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