Customer service representative - Customer Service Representative ComEd Employee Review

2.0
Aug 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Great pay and honestly that's it . Great co workers and a nice working space. They feed you if you have to stay 16 hours on storm duty

Cons

Unorganized chaotic never can get a straight answer on anything. Management sucks a company of this magnitude using outdated software. Everyone wants to point fingers when something happens but we are not adequately trained. Part time doesn't get paid time off and you also have to choose between medical or vision and dental. Upgrading to full time is based off seniority currently been part time for about 3 years.

Explore other reviews about ComEd

5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Innovation and constant learning environment. Managers are understanding of heavy workload and try there best to support.

Cons

Nothing right now at the moment.

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable work and lots of areas to make an impact. They are always trying to hire their contractors. If you are looking for a stable career, energy is the way to go. The pay is mid but solid.

Cons

Heavy work load, early start times, and company is trying to regress from the hybrid model to a full in person. The pay is mid but solid.

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