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Comcast Business

Is this your company?

So many angry customers always - Business Care Agent Comcast Business Employee Review

2.0
Apr 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Good Benefits and paid days off

Cons

It's' a disaster trying to reach the right department you need to, in order to resolve an issue. There is never a correct way of doing something everybody will give you a different answer to a question. Customers are always furious either about hold times or major issues theyve run into that many times are other agents fault.

Explore other reviews about Comcast Business

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment Amazing mentorship opportunities Good salary

Cons

Honestly, I did not face any.

2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Not many, culture had been pretty eroded. Was moving up market and has stalled out.

Cons

Nuked any sense of forward momentum and team culture in 2026. Very badly burning everything to the ground.

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