Commops 2 - CommOps II Comcast Employee Review

3.0
Jun 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits. Smart leadership, has been successful even during 2008 economic crisis. Have always gotten a merit raise. Free cable services. Lots of cool benefits. Company encourages employees to grow and go. Managers are always ready to help an employee learn and be ready to move on to another department. Despite public opinion, being surrounded by so many hard working and dedicated people that care about customer experience and on time arrival, its very rewarding to see how hard people push themselves knowing that customer experience is on the line and being impacted by their choices.

Cons

Corporate red tape on improving or changing processes is overwhelming. Little to no advancement opportunities in certian roles. Going above and beyond is met with recognition, but no actual effort to utilize talants of individuals who want to contribute more. Outsourced HR department treats loyal hard working employees like dirt.

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5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Positive vibes. Everyone is nice and kind. There's a lot of activities to keep your work life balanced

Cons

Depending on the team you're on. The work load may vary

5.0
Feb 28, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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