heavy reliance on mostly Indian contractors - Senior Software Engineer Comcast Employee Review

4.0
Nov 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Overall, a pleasant work environment with creative employees, interesting work, a very nice locale, with free snacks, catered lunches two days per week, free gym membership, regular hackathons, and a Fun committee. Full-time employees get some form of profit-sharing--bonus or stock--quarterly, holiday party and picnic, access to all-hands meetings with the company brass.

Cons

There is a two-tier workforce, with full-time employees (FTEs) getting better treatment, naturally. Contractors get access to some of the same benefits but have zero job security and are treated more or less as expendables. Some contractors are converted to full-time, but that seems less likely for older workers. There seems to be an increasing reliance on contractors, especially on Tata engineers. During one all-hands meeting I was able to attend, the top exec mentioned that the company aimed to consolidate their list of vendors of contract services and move away from mom-and-pop shops. One of my managers mentioned the company would negotiate with large consulting services like Tata to staff entire projects. Such actions lead to a more homogeneous workplace, not the diversity that Silicon Valley claims.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are great. The managers are friendly

Cons

They keep changing the commission structure.

5.0
Feb 28, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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