Leadership pretends to listen - Software Engineer Comcast Employee Review

3.0
Aug 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Salaries are competitive and the healthcare benefits are top-notch. The company has made concerted efforts to improve upon DE&I.

Cons

Leadership insists on routinely and continuously gathering feedback then only paying lip service to the good news that adds to their exorbitant bonuses. Decisions are made based on the whims of the top few instead of based off of the professional knowledge of their constituents. A recent call for employees to return to worksite DID NOT meet their promises of advance notice and the timeframe is unreasonable to arrange childcare and other work life balance related decisions. Leadership very sloppily made a hard left turn and blindsided their constituents.

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Comcast Response
3y
Thank you for your review and honest feedback. We're always looking for ways to improve and become better for both our customers and our employees. We'll be sure to share your feedback around management and career advancement with the right people.

Explore other reviews about Comcast

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are great. The managers are friendly

Cons

They keep changing the commission structure.

5.0
Feb 28, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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