Pretending we’re in a recession - Video Engineer Comcast Employee Review

2.0
Mar 7, 2023
Recommend
CEO approval
Business Outlook

Pros

I was happy with pay and benefits and first, but everything has steadily gone downhill over two years.

Cons

I’ve worked here over 2 years, and we’ve been short staffed the entire time. Comcast simply pretends we’re not in a labor crisis, and we regularly have rejected job offers because we’re the lowest paying in the industry. We don’t attract qualified candidates, and we don’t retain the more experienced employees that are needed to train new hires. On top of this labor crisis, Comcast just mandated that you are not allowed to WFH for ANY reason Tues-Thurs, so if you’re not in-office then it has to be PTO. This is such a slap in the face as most employees were unhappy with the office situation in the first place. There are also an incredible amount of fully remote employees on the same teams as those who are forced to be hybrid, so this decision is arbitrary and unfair. Now if I have a cold or an injury, but am otherwise capable of WFH, I have to not work and take PTO which is obviously limited. This also means people who are sick will come into the office because they don’t want to use PTO. This is absolutely backwards IMO, and I am now job hunting.

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Comcast Response
3y
We appreciate your review. We want our employees to have the best experience possible working at Comcast and your feedback is important in achieving that goal.

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5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Culture, Benefits, Pay is good

Cons

No room for moving up

5.0
Feb 28, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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