A ball of red tape and exploiting employees - Software Development Engineer In Test (SDET) III Comcast Employee Review

2.0
Dec 10, 2024
Recommend
CEO approval
Business Outlook

Pros

I love my team and I even love the work I do. I’ve grown my skills significantly in my tenure at Comcast.

Cons

The obsession with RTO in office days is demotivating when most of the time your team isn’t even in the same country. Coupled with the fact that the in office networks are barely usable it makes for a tough sell. Recently they have loaded so much “security” bloatware into our company computers that we can barely do our work since the software uses most of my system resources. I was hired full time a number of years ago and through 5 years of annual raises and a promotion from level 2 to level 3, my current salary’s is worth less than 92% of my hiring salary when adjusted for inflation. They justify the low pay with the “equity” of stock grants and previously stock options which doesn’t equal out in the slightest when the stock underperforms year after year. The final issue is the unwillingness to promote high performers. They demand you perform at the level of the role you are trying to move into before they will put your name in for a promotion which isn’t too unusual. However the “backlog” of promotions with HR is well over a year long, often times 2 years. During this time you will continue being paid for your current level while they get free extra labor out of you by demanding you perform at the level above despite dragging their feet to give you that role and compensation.

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5.0
Feb 28, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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