Does Comfort Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Suites employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Comfort Suites. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Comfort Suites?

40% of Comfort Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Suites 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Comfort Suites?

Front Desk Agent (69) , Front Desk Receptionist (39) , Housekeeper (33) , Night Auditor (26) , Housekeeping (17) , General Manager (14) , Front Desk Clerk (13) , Front Desk Associate (12) , Night Auditor/Front Desk Agent (11) , Front Desk (9) , Front Desk Supervisor (7) , Breakfast Attendant (6) , Front Desk Manager (6) , Assistant General Manager (5) , Front Office Manager (5)

What are the pros of working at Comfort Suites according to real employee reviews?

"+ Most of the staff are good people" ((in 28 reviews)); "great coworkers, easy going, clean" ((in 14 reviews)); "Friendly staff that is welcoming to all" ((in 11 reviews)); "My particular manager is great and helps out" ((in 10 reviews)); "Good work environment, inclusive management" ((in 8 reviews))

What are the cons of working at Comfort Suites according to real employee reviews?

"Poor Management, GM rarely there or even paying attention" ((in 27 reviews)); "No benefits and franchise owners do not really appreciate their employees." ((in 26 reviews)); "Long hours and not having holidays off" ((in 12 reviews)); "Upper management is aweful." ((in 8 reviews)); "You will get 2 1/2 days of training." ((in 4 reviews))

What are the top reviewed Comfort Suites locations?

Houston , Warner Robins , Charlotte , Greensboro , Raleigh , Arlington , Wenatchee , Mahwah , Moab , Champaign , Mattoon , Virginia Beach , Kenosha , Madison , Oshkosh , Goodyear , Anchorage , Escanaba , Grand Rapids , Louisville , Roswell , New Bern , Wilson , College Station , Dallas , Kingwood , Knoxville , Memphis , Fort Wayne , Brownsburg

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Comfort Suites

Part of Choice Hotels

Comfort Suites reviews

It's a paycheck. - Front Desk Clerk Comfort Suites Employee Review

3.0

Apr 21, 2011

Front desk clerk

Recommend

CEO approval

Business Outlook

Pros

Part of Choice Hotels, International. Employee discounts worldwide.

Cons

No loyalty by management to employees. Everyone treated as though they are not necessary and are easily replaced. Once a person knows a lot about their job, management finds a way to get rid of them. Management is not open to suggestions on making anyone's job easier or more efficient. Employees are rarely encouraged to work together as a team. Raises are promised but almost never given.

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5.0

Mar 21, 2025

Maintenance technician

Recommend

CEO approval

Business Outlook

Pros

I love working for this hotel it's clean, staff is fantastic, the pool and hot tub are exceptional, it's really a great place to be employed, as well as enjoy.

Cons

None it's fantastic. Zero cons as far as I'm concerned

4.0

Apr 11, 2026

Front office manager

Recommend

CEO approval

Business Outlook

Pros

A good job. Good team. I worked there back in 2006/7-2009…

Cons

Smaller hotel, select service…after being downtown my whole career. It was a good way to re-enter the industry after moving away and living elsewhere for a while, learned the airport hotel energy and turnover and ground transportation/railroad /airline crew side, which is a very different thing.

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Front Desk Receptionist

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It's a paycheck. - Front Desk Clerk Comfort Suites Employee Review

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