Personal Banker Associate - Personal Banker Associate Commerce Bank Employee Review

3.0
Feb 19, 2018
Recommend
CEO approval
Business Outlook

Pros

You got paid for Federal holidays.

Cons

The company seems to be in the stone age, which I had heard HR claim that was kind of their secret weapon. The technology is as old as the bank has been in business. All websites are blocked, and at my branch, they I didn't even have access to Microsoft Suite products. Commerce expects "sales" and "educating customers", but I can't even keep track of my progress in a word/excel document. I had to constantly ask the other banker if she had educated this customer previously, since we had to keep track of our customer education in a notebook. Working at a very small town branch, I saw only the same people daily, thus not wanting to annoy them with asking if they needed a loan every other day. The software, computers, and other technological devices are slow and inefficient. There are plenty of career opportunities BUT internal employment procedure takes forever. I worked at a very small town branch, and we were dead most of the time. Myself and another woman were the only bankers. This was only a temporary job for me, which they knew when they hired me. I felt way more qualified to gain more responsibilities than the other banker. The other banker was always learning new tasks and my manager never explained to me as to why she was getting more responsibilities. A simple "she's here more long term and you aren't" would have been sufficient. I felt like I had a better grasp on some of the tasks I was never trained to do that the other banker was taught. There was a lot of drama in the small town branch I was at, which I was fortunate not to be involved in.

Explore other reviews about Commerce Bank

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people. Interesting work. Great work balance.

Cons

I honestly cannot think of anything.

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

None - the pay was well below what I was used to making.

Cons

You can include that if it’s true, but it’s safest to present it as your personal experience rather than implying a medical conclusion or making broader claims about the company. Here’s a revised version: Commerce Bank was the worst place I’ve ever worked. I came into the role with years of experience, confidence, and a strong work ethic, but I left questioning my abilities in a way I never had before. The management style I experienced was disparaging, overly critical, and unsupportive. Rather than feeling coached or developed, I felt constantly torn down. The work environment became so toxic for me that I ultimately sought therapy to cope with the anxiety I experienced surrounding work. My anxiety became severe enough that my healthcare provider increased my medication. No job should have that kind of impact on someone’s mental well-being. I recognize that others may have different experiences, but mine was one of the most damaging professional experiences of my career. I would encourage prospective employees to carefully evaluate the leadership and management culture before accepting a position, as it can make all the difference. This version clearly states your personal experience (“for me,” “I experienced”) without asserting that the company universally causes those outcomes. That makes the review both compelling and more defensible.

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