Wishes this was what I wanted it to be. - Customer Service Representative Commerce Bank Employee Review

2.0
Jun 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Diversity, oprtunities if you are young and ambitious.

Cons

Stressfull, what is important to management one month can change the next month. Wanting everyone be salesmen, to the point of having a job or not.

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Commerce Bank Response
6y
Thank you for your review and sharing your thoughts. We take pride in our commitment to inclusion and diversity so it’s great to see it is being lived throughout the organization. We’re sorry to hear your employment experience was not what you expected and that the sales aspect of the position was not emphasized to you during your interview process. Competing business priorities is an unfortunate fact of life and we all must remain agile to succeed. Sometimes that can lead to frustration, but we encourage our mangers to share the reasons for these changes whenever possible. Thank you for your feedback and we hope you will find a better fit with your next employer.

Explore other reviews about Commerce Bank

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people. Interesting work. Great work balance.

Cons

I honestly cannot think of anything.

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

None - the pay was well below what I was used to making.

Cons

You can include that if it’s true, but it’s safest to present it as your personal experience rather than implying a medical conclusion or making broader claims about the company. Here’s a revised version: Commerce Bank was the worst place I’ve ever worked. I came into the role with years of experience, confidence, and a strong work ethic, but I left questioning my abilities in a way I never had before. The management style I experienced was disparaging, overly critical, and unsupportive. Rather than feeling coached or developed, I felt constantly torn down. The work environment became so toxic for me that I ultimately sought therapy to cope with the anxiety I experienced surrounding work. My anxiety became severe enough that my healthcare provider increased my medication. No job should have that kind of impact on someone’s mental well-being. I recognize that others may have different experiences, but mine was one of the most damaging professional experiences of my career. I would encourage prospective employees to carefully evaluate the leadership and management culture before accepting a position, as it can make all the difference. This version clearly states your personal experience (“for me,” “I experienced”) without asserting that the company universally causes those outcomes. That makes the review both compelling and more defensible.

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