Unfair and outdated policies - Personal Banker Commerce Bank Employee Review

2.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

401k is good, insurance okay, love the people I work with.

Cons

Parental leave is poor, pay is not competitive with the market. Upper management is not understanding nor flexible with home circumstances. Constantly playing a game with risking getting trouble at work or taking care of myself and my children. Hospital excused absences still count towards absence counseling unless you are admitted overnight. Unattainably high sales goals compared to the points per product. No pleasing management, you either meet your buckets, meet your cara, or meet your points. Never all 3. Work life balance is not optimal when you are working overtime every week. I have been told to reschedule surgeries for my children because it didn't work with the schedule because turnover rate is SO high.

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Commerce Bank Response
6y
We appreciate you taking time out of your day to provide us with this valuable feedback. We strive for a positive work environment so we are happy that the relationships with your co-workers are a highlight of your time at Commerce. Work/life balance is also extremely important to us, which is why we just updated our parental leave policy with more paid time off. We’d like to understand more about the challenges in your branch. Please email us at Jobs@commercebank.com so we can get more details and discuss.

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5.0
Jun 5, 2026
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CEO approval
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Pros

Great people. Interesting work. Great work balance.

Cons

I honestly cannot think of anything.

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

None - the pay was well below what I was used to making.

Cons

You can include that if it’s true, but it’s safest to present it as your personal experience rather than implying a medical conclusion or making broader claims about the company. Here’s a revised version: Commerce Bank was the worst place I’ve ever worked. I came into the role with years of experience, confidence, and a strong work ethic, but I left questioning my abilities in a way I never had before. The management style I experienced was disparaging, overly critical, and unsupportive. Rather than feeling coached or developed, I felt constantly torn down. The work environment became so toxic for me that I ultimately sought therapy to cope with the anxiety I experienced surrounding work. My anxiety became severe enough that my healthcare provider increased my medication. No job should have that kind of impact on someone’s mental well-being. I recognize that others may have different experiences, but mine was one of the most damaging professional experiences of my career. I would encourage prospective employees to carefully evaluate the leadership and management culture before accepting a position, as it can make all the difference. This version clearly states your personal experience (“for me,” “I experienced”) without asserting that the company universally causes those outcomes. That makes the review both compelling and more defensible.

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