Burnout - PBS Commerce Bank Employee Review

1.0
Dec 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Lots of vacation time, some managers do care, if you are lucky enough to get one it can be a wonderful place to work.

Cons

Short staffed, zero support, most managers will not help you advance or support you in your role, Micromanaged, managers are expected to observe you constantly and coach every interaction to tell you every sales opportunity you possibly missed, but if there is an angry customer with real banking issues management disappears into their office. Horrible training with high turnover. Incentive is based on customer surveys. Expect to need to call other departments when a customer has an issue and to sit on hold for 30 plus min with an angry customer sitting at your desk staring at you on a daily basis.

Explore other reviews about Commerce Bank

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people. Interesting work. Great work balance.

Cons

I honestly cannot think of anything.

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

None - the pay was well below what I was used to making.

Cons

You can include that if it’s true, but it’s safest to present it as your personal experience rather than implying a medical conclusion or making broader claims about the company. Here’s a revised version: Commerce Bank was the worst place I’ve ever worked. I came into the role with years of experience, confidence, and a strong work ethic, but I left questioning my abilities in a way I never had before. The management style I experienced was disparaging, overly critical, and unsupportive. Rather than feeling coached or developed, I felt constantly torn down. The work environment became so toxic for me that I ultimately sought therapy to cope with the anxiety I experienced surrounding work. My anxiety became severe enough that my healthcare provider increased my medication. No job should have that kind of impact on someone’s mental well-being. I recognize that others may have different experiences, but mine was one of the most damaging professional experiences of my career. I would encourage prospective employees to carefully evaluate the leadership and management culture before accepting a position, as it can make all the difference. This version clearly states your personal experience (“for me,” “I experienced”) without asserting that the company universally causes those outcomes. That makes the review both compelling and more defensible.

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