Almsot a Great Culture - Consumer Loans Servicing Specialist Commerce Bank Employee Review

3.0
Sep 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Friendly. Coworkers actually care. Flexible work options for some. Slightly more progressive overall than some banks. Lots of women in leadership throughout the bank. Great opportunities for women. There are multiple different ways that appreciation is shown that are different for each division (see cons on this, though). Most are monetary. Good vacation time once you get past the fist tier of pay grades. Additionally, one day a year paid for you to go and volunteer at the charity of your choice. The culture is overall good, but cheesy as it can be. You will hear the different core values parroted to you in an almost creepy frequency. However, the actual concepts are very common and good.

Cons

Pay is similar to every company where they say they are hiring the best and brightest, but they will say your compensation is along industry averages. Human Resources is horrible. Internal growth (classes) is only based on the corporate culture and most of it is not transferable. The company says they prioritize hiring internally, but that is not historically true. HR will take weeks to process applications before even giving them to a hiring manager. Then, they will drag their feet on setting up interviews and following up. If you apply internally for a Supervisor role, you will be asked to take what they call a CMA assessment. Once you get scores back, HR will keep those scores on your file permanently and will allow other hiring managers to look at the results if you apply elsewhere. Their ERGs (diversity and inclusion initiatives) are promising, but are mostly ineffective diversity washing. Their LGBTQ seems to only do things during awareness months. It's basically a watered down version of every company's United Way group, only much less effective. Appreciation is mostly good, but also very management serving. The lower on the pay scale you are, the less likely you will be recognized or rewarded for working hard and going above and beyond. Some managers are better at this, but mostly award meetings have parades of managers patting each other on the back. For those in office, there is still a culture of you-don't-make-enough-to-have-an-adequate-desk. Since lockdown, most of management is home most of the time. But they all have corner offices and cubes with windows while people who risked in office work from the beginning are still on desks and cubes that are too small typically without any view of a window.

Explore other reviews about Commerce Bank

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people. Interesting work. Great work balance.

Cons

I honestly cannot think of anything.

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

None - the pay was well below what I was used to making.

Cons

You can include that if it’s true, but it’s safest to present it as your personal experience rather than implying a medical conclusion or making broader claims about the company. Here’s a revised version: Commerce Bank was the worst place I’ve ever worked. I came into the role with years of experience, confidence, and a strong work ethic, but I left questioning my abilities in a way I never had before. The management style I experienced was disparaging, overly critical, and unsupportive. Rather than feeling coached or developed, I felt constantly torn down. The work environment became so toxic for me that I ultimately sought therapy to cope with the anxiety I experienced surrounding work. My anxiety became severe enough that my healthcare provider increased my medication. No job should have that kind of impact on someone’s mental well-being. I recognize that others may have different experiences, but mine was one of the most damaging professional experiences of my career. I would encourage prospective employees to carefully evaluate the leadership and management culture before accepting a position, as it can make all the difference. This version clearly states your personal experience (“for me,” “I experienced”) without asserting that the company universally causes those outcomes. That makes the review both compelling and more defensible.

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