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CommonSpirit Health

Engaged Employer

Going down the drain - Certified Medical Assistant (CMA) CommonSpirit Health Employee Review

2.0
Feb 19, 2022
Recommend
CEO approval
Business Outlook

Pros

The Healthcare and 403b benefits are great, PTO after 5 years adds up really well. But this was all set pre-merger so it will probably change as time goes on.

Cons

I used to love working here and really believed in their mission and that the patient was always the most important. Since CHI took over they have slowly started to chip away at that. Staff are incredibly overwhelmed and unhappy, they're taking away precious Admin time. Making simple things way more difficult (literally the opposite of kaizen-- a cornerstone of the prized Virginia Mason Production System). And the best staff are leaving in droves. My department has had 1/3 of our MAs, some leadership, and a decent amount of physicians leave in the last 12 months and more are set to as well. In 2018/19 we had near-ZERO turn over. This is not all pandemic-related. CHI has ruined Virginia Mason. Patients are starting to notice, too.

Explore other reviews about CommonSpirit Health

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Very strong support from upper management, inclusive environment.

Cons

The units do not work well together, a lot of animosity between unites.

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CommonSpirit Health Response
3w
Thank you for sharing your experience and for your recommendation. It's wonderful to hear that you've experienced strong support from leadership and an inclusive work environment. We know that supportive leaders and engaged teams play an important role in creating a positive workplace and delivering exceptional care. We also appreciate your feedback regarding collaboration between units. Strong teamwork across departments is essential to both the employee and patient experience, and insights like yours help us identify opportunities to strengthen communication and partnership throughout our organization. Thank you for all you do in support of our mission and the communities we serve!
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