I'm new to Compass - Receptionist Compass Employee Review

4.0
Dec 14, 2021
Recommend
CEO approval
Business Outlook

Pros

So many people to help, and great tools to help!

Cons

I feel like they are more about the agents than the employees. I understand that agents help us stay in business but it would be nice to have the same energy and eagerness to help us employees. The other thing is that benefits are confusing and there is no paperwork, or pdf's that explain the difference or what is included with the insurance, kind of like who takes our insurance who doesn't.

Explore other reviews about Compass

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good benefits, unlimited PTO, fun work environment with the agents

Cons

sales is always up and down

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

People are smart. Very much a “move fast and break things” culture which can be refreshing compared to bureaucracy-heavy corporate life. I don’t agree with their values (if they have any) but what they’re doing is unquestionably working - business outlook is strong.

Cons

Leadership will tell you there’s no ego or self-interest involved in their strategy - that is untrue. It’s an extremely heliocentric culture around the CEO. A lot of the work is based around what people they're guessing he’ll like, but there’s no alignment at the outset and something you worked on for weeks/months will be trashed after one look from him. Their mission is ostensibly about empowering agents but they are solving a problem that pretty much no one was complaining about before they started, and which just so happens to work highly in their favor in terms of market share. It’s just business but very disingenuous- don’t believe the hype that it’s altruistic somehow. Also the CEO loves to share his sob story about his single mother upbringing, but simultaneously enacts some of the most anti-parent policies you could think of.

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