Overworked and Underpaid - Agent Experience Coordinator Compass Employee Review

2.0
May 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Before this Compass went public, it was the ideal place to work. They cared about their employees, benefits were top-notch (practically 100% medical and dental, tuition reimbursement ($500-1500 a year), phone expense, fitness reimbursement ($80 a month), unlimited sick days, etc. Well you can kiss that goodbye. Current Pros: *still have unlimited sick days * 16 weeks paid mat leave

Cons

You might get 1, maybe even 2 good years of compass (they are great at hiring motivated people). Until slowly you start realizing that all the work you do doesn't ever actually pay off. They let you believe that the harder you work the more likely they are to promote or give better raises, but the fact is, there's just no money. The allocate it all to the agents vs employees. Example (they give a marketing bonus of $50 K to an agent but across the board in the region I'm in, the highest raise they give is 6% when the cost of living increase by 13%). In the year of 2022, they gave NO raise or bonuses. Imagine that. Working your butt of for 1 year all to get no recognition or pay, while everything around you sky rockets. Then holding out the next year for them to flick a penny at you and expect you to be greatful. I promise, this company isn't worth your time, ambition, or hard work. I've waste too many years here I can't get back bc I believed it would pay off and I'd move up or get more money. Don't be me.

Explore other reviews about Compass

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Forward thinking tech company exploring the cutting edge

Cons

Focused on expansion by any means necessary

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

People are smart. Very much a “move fast and break things” culture which can be refreshing compared to bureaucracy-heavy corporate life. I don’t agree with their values (if they have any) but what they’re doing is unquestionably working - business outlook is strong.

Cons

Leadership will tell you there’s no ego or self-interest involved in their strategy - that is untrue. It’s an extremely heliocentric culture around the CEO. A lot of the work is based around what people they're guessing he’ll like, but there’s no alignment at the outset and something you worked on for weeks/months will be trashed after one look from him. Their mission is ostensibly about empowering agents but they are solving a problem that pretty much no one was complaining about before they started, and which just so happens to work highly in their favor in terms of market share. It’s just business but very disingenuous- don’t believe the hype that it’s altruistic somehow. Also the CEO loves to share his sob story about his single mother upbringing, but simultaneously enacts some of the most anti-parent policies you could think of.

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