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Compass Group USA

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overworked and underpaid - Patient Dining Associate Compass Group USA Employee Review

1.0
Mar 25, 2025
Recommend
CEO approval
Business Outlook

Pros

-i liked some of my coworkers -drinks in the cafeteria were free -10% discount on some of the food -this company got sued by a former employee and folks got paid settlement checks

Cons

-severely overworked (you get hired for one job, you end up doing 2-3 jobs in one shift) -i tried going down work by a day but i was still forced to work overtime -severe understaffing, lots of call outs, people were always exhausted -they stopped giving us paper paystubs and weren’t properly calculating our PTO and wages were missing -lots of micro-managing, some managers harassed you constantly -unrealistic expectations: had to spend 2.5 minutes to capture breakfast, lunch and dinner orders for each patient, expected to complete filling out a meal tray in under a minute, had to correct meal tickets within an hour while also monitoring faxes, phone calls, and in person office visits from medical staff

Explore other reviews about Compass Group USA

5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited pto, great colleagues, and good work life balance.

Cons

it really depends on your manager. The 401(k) is lacking.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Autonomy, trust, not being tied to a desk, and encouragement to bring your authentic self to work are among the highlights. However, as a contractor, this may vary from account/site to site. Also, annual raises awarded, despite what the client schedule for increases looks like. A huge network of subsidiary companies

Cons

My current client site is one of the higher paying in my region, which is a good problem to have for some time, but leaves little room to grow financially. Also, growth rarely if ever happens staying in the same account, so financial/role growth will rest mostly upon pursuing other opportunities at different Compass accounts.

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