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Compassion International

Engaged Employer

Declining Work Environment - Analytics Compassion International Employee Review

3.0
Nov 22, 2025
Recommend
CEO approval
Business Outlook

Pros

This is a Christian organization and it shows! The average coworker is a lot more caring and respectful than what I have experienced in more secular businesses. There are fewer bad apples here. The retirement contribution is excellent as is the PTO. The program itself is Christ-centered, and your donation is being well-used. The Analytics space has a lot of good tools to use such as Snowflake, AWS, Tableau, etc.

Cons

The organization is struggling to grow in sponsorships and revenue. While you can find numbers to show revenue and sponsorships are doing okay if evaluated from certain angles, Compassion's internal actions suggest that things are not going well. There have now been 3 rounds of layoffs in marketing, one in HR, and Compassion eliminated an entire division. We have had a deterioration in health insurance - not only have premiums increased, but they dropped coinsurance rates (and the insurance is UnitedHealthcare affiliated with all its quality...). There have been minimal merit raises, you now have to trade your own PTO for a small bonus, they took away office equipment stipends. They even took away the employee years-of-service benefits where you can go to the field at see the program in action for working 5, 10, and 15 years. I have also seen top performers leave Compassion for better opportunities. While Compassion has framed all this as conservative stewardship, it's really no different than any other company that cuts employees and benefits when the revenue expectations don't work out. Why did they not work out? It's partly bad leadership (chief marketing officer resigned), and partly the current economic climate affecting Christian nonprofits. While analytical tools are good, the environment for analytics professionals is poor. You do not get to work with other technical staff, most marketing types do not understand your workflows, and truthfully the talent level tends to be on the low end. Compassion does a lot of talking, especially at offsites; however, it rarely feels efficient and usually does not lead to significant change or innovation. None of this means Compassion can't be a great place to work for you, but the employee experience has been in decline over the past couple years. You (the prospective employee) will have to make a call on whether you expect Compassion to continue its path of degrading employment through cost cutting or if you expect things to turn around.

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Compassion International Response
7mo
Thank you for sharing your perspective. We appreciate your recognition of our Christ-centered culture and caring colleagues—these remain core to who we are. While we’re sorry you feel the work environment is in decline, this is not consistent with the feedback we receive from most staff. Our last two anonymous employee surveys (2024 & 2025) show improvement across all eight indexes measuring engagement, psychological safety, inclusion, leadership, development, well-being, executive leadership and cultural behaviors. We stand behind our compensation and benefits programs in comparison to the nonprofit sector. Competitive highlights include a strong retirement contribution, annual merit increases, flexible hybrid work, geographic pay differential, generous parental leave, extra holiday time, inflation adjustments for global staff and pastoral care. Our voluntary turnover remains well below sector averages (5% globally vs. 19%). Regarding workforce changes, the reduction three years ago was to invest more in marketing and innovation, and recent outsourcing decisions were made to reduce costs. In both cases, we provided extended notice and generous transition support. While difficult decisions will continue as we adapt to changing realities, we remain committed to treating people with compassion, dignity and integrity. Finally, anniversary trips were discontinued because they were U.S.-only and placed a growing burden on global offices without an equivalent benefit for non-U.S. staff. We strive for equity across our global workforce. Thank you again for your feedback and for helping advance our mission to release children from poverty in Jesus’ name.

Explore other reviews about Compassion International

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people... great mission. Incredible to be a part of such a life-changing ministry to some of the most impoverished children in the world.

Cons

Expectations are very high to do so much with relatively little resources.

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is attracted to the mission, at least at first. There are some exceptional benefits in terms of work flexibility, and an overall sense of making a meaningful impact in lives.

Cons

Things move slowly, and direction is often unclear to the point that staff lose motivation. The organization is undergoing financial stress with no clear remedy, and there are very limited opportunities for growth. It's frustrating to see pet projects get resources while true organizational needs go unattended. The medical insurance offering has been almost worthless, though Compassion tries with a HSA plus-up.

1
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Compassion International Response
1w
Thank you for taking the time to share your feedback. We're glad to hear that our mission, workplace flexibility and opportunities to make a meaningful impact have been positive aspects of your experience. We recognize that periods of change and complexity can create challenges, and we're committed to communication, aligning priorities and equipping our teams for long-term success. We also continually evaluate our competitive benefits offerings and other areas of the employee experience to ensure we are serving our staff well. Thank you for your ongoing contributions to our mission.
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