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Compassion International

Engaged Employer

Great mission, environment, results (not for the faint of heart) - Mid-career Professional Compassion International Employee Review

5.0
Aug 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Releasing children from poverty in Jesus' name: It's the real deal! (See the Wydick study on child sponsorship: "large and statistically significant impacts from child sponsorship on years of completed schooling, primary, secondary, and tertiary school completion, and on the probability and quality of adult employment.") High confidence in the CEO, Santiago "Jimmy" Mellado: Just what the doctor ordered for a rapidly maturing organization. Remarkable balance of leadership experience, ministry pedigree and Harvard MBA. He is discerning and prayerful. He has a clear picture of what's working and what's broken. He has a plan for where we're going. He seeks wise counsel. He is a relentless communicator of vision and priorities. The job of a lifetime: God has prepared you for your whole life to work here. It is exciting to see that unfold. Being able to navigate the complexity of a rapidly changing global organization has huge challenges and great rewards. You can see what you're made of. Time flies by and there is never a dull moment. Great for those who enjoy variety and thrive on change. The ability to serve God and integrate your faith on-the-job: prayer, worship, faith sharing rarely happen elsewhere at work. God will stretch you in unexpected ways. Talented, capable, committed, kind, generous co-workers from around the world: Colleagues have deep and wide experience from all walks of life. Cultural diversity you won't find in most other environments. Care for employees: pleasant and friendly environment, full suite of benefits, fair compensation for a ministry, onsite gym, yummy cafeteria, flexible hours (except for shift work), tuition assistance and educational reimbursement, pension. People matter.

Cons

As a job seeker, know your personality and what energizes and drains you at work. Ask hard questions when interviewing. Know what you need to be happy and effective. Be discerning and honest about the right fit for you. Buyer beware: this culture is not for everyone. Focusing exclusively on the mission or an idealized notion of Christian fellowship will disappoint you. If you are called by God to do the work, then hang in there. It takes time to navigate a complex culture, establish your track record and build relationships. Don't lose heart in the first 12 to 18 months. You will hit your stride, but it takes time. The need to mature quickly as an organization causes growing pains. The organization's learning curve is steep to implement standards and practices you might take for granted if you come from a corporate environment. The CEO is aware of what needs to change (and how quickly). He and the executive team are diligently implementing changes. Cooperation and communication between organizational units takes effort. Work feels like it's harder than it needs to be at times. That being said, cross-functional communication and collaboration show significant improvement in the last 18 months. "Do not despise the day of small beginnings." Patiently and persistently focus on vertical influence. Intentional consulting, quick wins and established track records are rewarded. There are high expectations for employees in a Christian workplace. Staff is passionate and has strong opinions. Some can personalize things that are not personal. The importance of building and maintaining relationships is critical to success. It can be exhausting. Unrealistic expectations for collaboration and input (and if it is given, that it will be incorporated). This can slow things down. At times, staff confuse input with decision making authority. People get frustrated with the pace and feel like they don't have autonomy in their roles. It's a work in progress. Senior leadership continues to communicate who has authority and accountability as well as to clarify roles and responsibilities. Uneven management: Some gems, some frogs. Some senior leaders have come up through the ranks of the organization and are accustomed to hands-on involvement. At times, this can be maddening input on finer points miles away from the C-level. Another work in progress. Compassion is working on increasing US-based diversity, especially in leadership; limited opportunities for women in leadership. Your faith will be tested. God will prune and refine you. You have to be willing to die to yourself (ego, pride, personal ambitions). Satan does not like releasing children from poverty in Jesus' name. You will be sifted like wheat. Work/life balance can be a challenge when you're trying to save the world. Know your limits and keep your boundaries.

Explore other reviews about Compassion International

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people... great mission. Incredible to be a part of such a life-changing ministry to some of the most impoverished children in the world.

Cons

Expectations are very high to do so much with relatively little resources.

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is attracted to the mission, at least at first. There are some exceptional benefits in terms of work flexibility, and an overall sense of making a meaningful impact in lives.

Cons

Things move slowly, and direction is often unclear to the point that staff lose motivation. The organization is undergoing financial stress with no clear remedy, and there are very limited opportunities for growth. It's frustrating to see pet projects get resources while true organizational needs go unattended. The medical insurance offering has been almost worthless, though Compassion tries with a HSA plus-up.

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Compassion International Response
1w
Thank you for taking the time to share your feedback. We're glad to hear that our mission, workplace flexibility and opportunities to make a meaningful impact have been positive aspects of your experience. We recognize that periods of change and complexity can create challenges, and we're committed to communication, aligning priorities and equipping our teams for long-term success. We also continually evaluate our competitive benefits offerings and other areas of the employee experience to ensure we are serving our staff well. Thank you for your ongoing contributions to our mission.
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