2.0
Jul 28, 2011
Current employee
Charlotte, NC
Recommend
CEO approval
Business Outlook
Pros
Decent benefits, and depending on the individual you can get assigned a good manager. Training is plentiful, if you can get approved for it. Flexible with PTO.
Cons
Contrary to the company's self assessment of technicians recognition, technicians are invisible. Rare postings, if any, of technicians contributions to customer service and satisfaction. Management and Sales receive most recognition. Increased compensation encouraged more by the number and quality of customers you can direct to the company. School reimbursement is skimpy and the approval process is a hassle. You may get enough to payment for 1 or 2 classes for 1 full year.