Service Desk Technician - Anonymous employee CompuCom Employee Review

1.0
Sep 28, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For experience only to put on your resume. If you are looking your first job to get started in the IT field

Cons

Don't see how they are in business. Total kaois with little or no training, they tell you to go to the KB (Knowledge Base) and its not even a kb. Workers quit left and right even in hr and management. Don't understand how a company can function with new workers every month. And no pay raises.

Explore other reviews about CompuCom

5.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Cons

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is very nice, contract client was good

Cons

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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