Underpaid; Underqualified IT Coordinators - Desktop Support Technician CompuCom Employee Review

1.0
Feb 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Good stepping stone if you don't mind being underpaid and micromanaged by underqualified IT Coordinators

Cons

- Assigns techs to long-term upper level "projects", without changing your job title, so they won't have to give you a salary increase - Assigns underqualified (zero basic computer knowledge) IT Coordinators, who used to be underqualified techs - Lead IT Coordinator's advice in every meeting is, "Just be grateful you have a job here." - Never gives raises or bonuses

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5.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid. Honestly no complaints. But always continue to improve

Cons

Can include working in the warehouse which isn’t technical at all

1
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is very nice, contract client was good

Cons

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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