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      If you can get better elsewhere, take it. - Desktop Support Technician II CompuCom Employee Review

      1.0
      Dec 29, 2008
      Desktop support technician ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      I continue to work here due to the bad job market, but the main reason I stay is my immediate supervisor. He is what makes the job tolerable and helps me not dread coming in every day.

      Cons

      They replaced performance bonuses with a point system. Now instead of rec. some money for your hard work, you get points, which basically equal nothing. Cost of living raises? No. Performance raises? Rare. ( and I am a top performer, every month for 3+ years )

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      5.0
      Mar 18, 2025
      Desktop support technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

      Cons

      - Very repetitive - Can get boring after a few months - No guarantee for yearly raises

      2.0
      Jun 23, 2026
      Tier 2 technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Able to work remotely from home. Medical Benefits

      Cons

      Very cheap with their non management level people. Very difficult to get raises and then when you do get one they let you go for financial reasons.

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