Great place to start, but that's about it. - Desktop Support Technician CompuCom Employee Review

2.0
Jan 31, 2018
Recommend
CEO approval
Business Outlook

Pros

If you're just starting out in the field, this is a really great opportunity to get some exposure. You'll be working with some awesome clients. Middle management really does try their hardest to help you succeed, and you have a nationwide team of technicians at your fingertips to help you if you're stuck.

Cons

As with managed services like this, your experience will vary with the client you work with. Morale is low, pay is well below market value (don't expect a raise either), and the benefits are really weak (50% match up to 3% of my contributions on my 401(k)?? Really??).

Explore other reviews about CompuCom

5.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid. Honestly no complaints. But always continue to improve

Cons

Can include working in the warehouse which isn’t technical at all

1
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is very nice, contract client was good

Cons

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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