3.0Sep 6, 2012Technical support specialistCurrent employee, more than 5 yearsRio Rancho, NMRecommendCEO approvalBusiness OutlookProsA lot of control. Little management interference.ConsLittle upward mobility (set to a given contract). Raises are scarce.Show more
5.0Mar 18, 2025Desktop support technicianCurrent employee, more than 1 yearChantilly, VARecommendCEO approvalBusiness OutlookPros- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positionsCons- Very repetitive - Can get boring after a few months - No guarantee for yearly raisesShow moreHelpfulShare
2.0Jun 23, 2026Tier 2 technical supportFormer employee, more than 10 yearsRecommendCEO approvalBusiness OutlookProsAble to work remotely from home. Medical BenefitsConsVery cheap with their non management level people. Very difficult to get raises and then when you do get one they let you go for financial reasons.Show moreHelpfulShare