Good but... - Desktop Support Technician CompuCom Employee Review

3.0
Oct 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Good training benefits. Medical is ok. Good vision coverage. Not much else to say good.

Cons

Expected you to work on your dime. They would tell you that all work was to be done on company time, but then not give you the time to do all of your paperwork. They don't care about their field techs anymore. Remote management. I never met my manager or supervisor, so I never knew them other than just a voice on the other end of a telephone. Not all expenses are covered for field techs for driving your own vehicle, though they just bought vans for some people after cutting work force. No career advancement possible. Once you become a field tech, you are stuck there. They won't look to move you to an on-site location.

Explore other reviews about CompuCom

5.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Solid. Honestly no complaints. But always continue to improve

Cons

Can include working in the warehouse which isn’t technical at all

1
2.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers, exposure to different areas of IT, decent pay

Cons

No support from upper management, working with skeleton crews on multiple projects at once, 1-on-1s felt like a waste of time, annual raises were not competitive

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