Give your best and we'll treat you like the rest. - Technical Support Specialist CompuCom Employee Review

2.0
Nov 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Above average pay for outsourced help desk work. The benefits and company perks are on par with what is common in the technical support field. Within your own team, you're typically treated like family.

Cons

Stats are placed far above customer service. Teams are highly territorial. Upper management is big on oppressive intimidation. Work/life balance is non-existent. Hard work and effort are rarely rewarded.

Explore other reviews about CompuCom

5.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Cons

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work remotely from home. Medical Benefits

Cons

Very cheap with their non management level people. Very difficult to get raises and then when you do get one they let you go for financial reasons.

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