Incompetent top management - Field Service Technician CompuCom Employee Review

2.0
May 12, 2019
Recommend
CEO approval
Business Outlook

Pros

- Great team and mid-tier Managers - Freelancer-like work environment

Cons

- No corporate values/culture. Everyone cares only to cover themselves. Employees are not interested in the company success - Company spends enormous amount of money and time due to inefficient logistics and outdated internal processes - Top managers completely not connected to the reality. Instead of resolving the logistical mess, they decided to lay off bunch of people to bring the costs down. There is a delusional assumption that the soon to be implemented system will miraculously resolve at once all of the inefficiencies This sounds even more ridiculous considering that it is an IT consulting company, and the C-level management is not familiar with terms such as process optimization or change management, and the complications that arise during new system implementation such as software bugs, missing features, user training, etc.. that can take years to resolve.

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5.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Cons

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is very nice, contract client was good

Cons

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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